You can reach us via email 7 days a week at: customercare@candles.com or by calling our toll free number: 1-800-942-5736

We recommend you place your orders online using our highly secure ecommerce platform. However, should you prefer, you can call our friendly customer service department during normal business hours and one of our representatives will be happy to assist with your purchase.

Our customer service department is available Monday through Friday between the hours of 8:00am to 4:00pm EST (excluding holidays).

Our toll free customer service telephone number: 1-800-942-5736

Important email addresses:

customercare@candles.com

info@candles.com

wholesaleinformation@candles.com

weddingsupport@candles.com

shipping@candles.com

returns@candles.com